Retail Host- The Doctor Who Experience

Retail Host-

UK – England & Wales > Sales/Marketing > Full pay >

Job Details Employer: Login to view

Apply to: BBC Recruitment

Type: Sales/Marketing

Location: Cardiff

Duration: Fixed Term – Full Time Paid: This is a paid job

Job Introduction

The Doctor Who Experience consists of approximately 25 team members who, combined, are responsible for the operation of the Doctor Who Experience as a semi-permanent visitor attraction and the delivery of a world-class interactive experience.

The Role A key part of the planned expansion of the LE business is the creation of a range of events and shows based upon the brands. Within the ‘Doctor Who’ portfolio sits the Doctor Who Experience, DW Convention, Arena Show and Symphonic Spectacular. The Doctor Who Experience is a permanent visitor attraction to be located in Cardiff until 2017. There currently exists an opportunity for successful candidates to be engaged on a fixed-term casual contract in order to support the core team during peak periods.

Availability will be required during the Easter school holidays and May half-term.

Role Responsibility

General responsibilities

Deliver excellent customer service and interact with guests at every opportunity. Answer visitor questions and deal with queries as well as assisting visitors who have special requirements. Assist with large groups and school parties. Attend team briefings, meetings, training and refresher courses as part of ongoing development.

Adhere to all H&S procedures and act as a fire warden, assisting with evacuations and emergency procedures. General cleaning and housekeeping duties. The Ideal Candidate Essential Proven track record in a similar role that requires excellent customer service. Experience of working on large scale events or in the visitor attraction sector. Energetic, personable and friendly manner. Ability to work within a fast paced team environment. Ability to think on your feet and solve problems under own initiative. Ability to work on a rota basis including weekends, Bank Holidays and evenings.

Desirable Fluency in second language. Enjoyment and knowledge of Doctor Who (1963-present). About the Company BBC Worldwide Limited is the main commercial arm and a wholly owned subsidiary of the BBC. BBC Worldwide exists to support the BBC public service mission and to maximise profits on its behalf. It does this through investing in; commercialising and showcasing content from the BBC in the UK and around the world, In 2014/15, BBC Worldwide generated headline profits of £138.6m and headline sales of £1,001.8m with £226.5m returns to the BBC.

The UK region delivers nearly a third of BBCW’s revenues (c£361.8m), across a broad range of sectors, including Channels, TV Distribution, Consumer Products, Live Events, Publishing and e-Commerce.

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Additional details

Visit employer’s website 29-Jan-16 to 15-Feb-16

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