I recently applied for an internship at the Arab League and was offered an interview. I emailed back with my availabilities and never received a response. So I thought maybe the time that I told them to call me, they would- they didn’t. Two weeks later I got an email again trying to schedule an interview with them again. This time I was able to properly set up an interview. They told me to call them at a certain time (1 pm) and day.
When I called I spoke to a secretary who was rather rude to me and eventually transferred me to speak to Mr. X, we’ll call him. When I spoke to Mr. X he told me he was busy, something urgent had come up and he asked me to call him back in 40 minutes. I called the number back in 43 minutes, spoke to another secretary, who was even more rude to me, mispronounced my name and transferred me to Mr. X. Mr. X then seemed surprised to hear from me. He asked me if I had called at the time he told me to, I said yes and then he said I thought I told you to call a little later and I took the fault and was like um maybe I misunderstood, but that can’t be true bc the first thing he said to me when he called me was “Is it 1:30 pm already?” He then I told me to call him at 2 pm- I told Mr. X that I had to go to work at 2:30 pm. He said the interview would only take 5 minutes. He took my phone number and said he would call me if he got done early, but otherwise I should call him at 2 pm sharp. So, I called at 2:05, was put on hold and the secretary told me he would call me in 10-15 minutes. Fifteen minutes came and went and I never received a phone call, so I went to work. After I got off work at 6:30 pm, I noticed that I had a voicemail left by Mr. X at 2:45 pm.
I then received an email from the Arab League telling me that I was scheduled for an interview and never called!!! Uh, yeah I did. So I emailed them back telling them how they were at fault and they wasted my time, in a stern yet professional manner.
I applied for the internship because I genuinely am interested and care about the state of affairs in the Arab world, but it has become clear to me that there is a lack of organisation within this department. I was very willing to take an unpaid internship because I was so interested in the opportunity. I felt at a loss of words to further reply to their apology emails because not only did I call once, I called 3-4 times, clearing and rearranging my schedule best as I could to accommodate Mr. X. I cleared and rearranged my schedule until I could no longer do so. And to be honest I felt rather silly and embarrassed that I had to call as many times as I did.
You mean to tell me that if something urgent comes along, you don’t know how long it may take you to get a handle of the situation. And if you don’t know, why wouldn’t you reschedule for a completely different day? Clearly they have no idea how to schedule their days.
At this point I am no longer still interested in the internship because if even scheduling and keeping an interview appointment is this difficult, I can’t imagine what an internship would be like. I still can’t believe that they actually emailed me telling me that I never called!
I’m going to be honest. I have never been a massive fan of the Arab League. But I thought that maybe if I could intern with them, I could get a better idea of how it was structured, what could be improved and the faults of the organisation. Being that the Arab world is experiencing a turnover in power, maybe the Arab League should experience the same type of power transfer, because I’m still not sure what they are actually doing or have gotten done.